INTRALOT is a leading gaming solutions supplier and operator!
We are a leading technology company which is uniquely positioned to offer lottery and gaming organizations across geographies market-tested & state-of the-art software & hardware solutions and retail operational expertise.
Our Company offers an integrated portfolio of best-in-class gaming systems and product solutions & services addressing Lotteries, Betting and Interactive games.
We are a Greek multinational corporation, active in 48 regulated jurisdictions around the globe. With €0.9 billion turnover in 2018 and a global workforce of approximately 5,200 employees (3,000 HQ and subsidiaries and 2,200 in associates), INTRALOT is an innovation – driven corporation focusing its product development on the customer experience.
We are currently on the lookout for a high potential Technical Support Specialist to join Intralot team in Hamburg, Germany.
As our new Technical Support Specialist, you shall be involved in providing support to our Customer on production systems. This means that you assure maximum level of support on incident resolution, provide feedback on escalations and comply with the Service Level Agreements (SLAs).
Our new Technical Support Specialist will be in charge of several interesting tasks, like:
To be a successful candidate, your professional profile should match the following criteria
Our Company offers:
Our vision is to attract and develop the most talented people in our industry, and to provide all the necessary means and procedures to support them, not only to fill their job description but also to go above and beyond expectations!
Thus, we provide:
In INTRALOT, we empower people who are technology and innovation enthusiasts, who are resilient, flexible and ready to leave their own mark.
We offer our people employment opportunities in a cutting-edge technology environment and provide them with prospects for professional development and personal growth both locally and globally. The only prerequisite is your willingness to learn and develop.
We are an Equal Opportunity Employer. We do not discriminate in any employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability, or any other legally protected status.